Termos do serviço
Terms of Service
Last updated: September 24, 2026
Welcome to PetMia™. These Terms of Service govern your use of our website and your purchase of products from our store. By accessing our website or placing an order, you agree to these Terms of Service.
1. Online Store
By using our store, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.
You may not use our products or services for any unlawful or unauthorized purpose or violate any applicable laws while using our Services.
2. Products and Information
We make reasonable efforts to display and describe our products as accurately as possible. However, colors and appearance may vary slightly depending on your device, screen settings, or product manufacturing variations.
We reserve the right to modify product descriptions, prices, promotions and availability where permitted by applicable law.
3. Prices and Payment
Prices displayed on our store are shown in the currency indicated on the website. Any applicable shipping costs will be displayed during checkout before you complete your purchase.
Payment must be successfully authorized before an order can be processed.
4. Orders
After placing an order, you may receive an order confirmation by email. This confirms that we have received your order.
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, incorrect pricing, payment problems or product unavailability. Where payment has already been collected for a cancelled order, an appropriate refund will be issued.
5. Shipping and Delivery
Shipping options, costs and estimated delivery times are described in our Shipping Policy and displayed where applicable during checkout.
Delivery dates are estimates and may be affected by carriers, customs procedures, holidays or circumstances outside our reasonable control.
Customers are responsible for providing complete and accurate shipping information.
6. Returns, Refunds and Right of Withdrawal
Returns and refunds are handled in accordance with our Refund & Return Policy and applicable consumer protection law.
Where applicable, consumers in the European Union have a legal right to withdraw from eligible distance purchases within the statutory period, subject to applicable conditions and exceptions.
Nothing in these Terms is intended to limit any mandatory consumer rights available to you under applicable law.
7. Promotions
From time to time, PetMia™ may offer discounts, launch offers or other promotions.
Promotions may be subject to specific conditions, availability or duration communicated with the offer. We reserve the right to modify or end promotions where permitted by applicable law.
8. Intellectual Property
Content available through our store, including branding, text, graphics, logos, images and website content, may be protected by intellectual property rights.
You may not reproduce, distribute, modify or commercially exploit protected content without authorization from the relevant rights holder, except where permitted by law.
9. Third-Party Services
Our store may use or provide access to third-party services, including payment providers, shipping providers and other technology services.
Your use of third-party services may also be subject to the terms and policies of those providers.
10. Personal Information
The collection and processing of personal information through our store is described in our Privacy Policy.
11. Prohibited Uses
You must not use our website or Services for fraudulent or unlawful activities, to interfere with the security or operation of the website, to transmit malicious code, or to violate the rights of others.
12. Disclaimer and Liability
We aim to provide our Services with reasonable care. However, availability of the website may occasionally be interrupted for maintenance, technical issues or circumstances outside our reasonable control.
Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law, nor does anything in these Terms affect mandatory consumer rights.
13. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our Services, business practices or legal requirements.
The latest version will be published on this website with an updated revision date.
14. Governing Law
These Terms are governed by applicable law. If you are a consumer, you retain any mandatory protections and rights granted to you under the laws applicable to your place of residence.
15. Contact
If you have questions about these Terms of Service or your order, please contact us at: