Política de envío

Shipping Policy

At PetMia™, we aim to make your shopping experience simple and transparent.

Order Processing
Orders are processed before being shipped. Once your order has been dispatched, tracking information will be provided when available.

Shipping Destinations
We currently ship to Spain and France.

Estimated Delivery Times
• Spain: approximately 10–16 days
• France: approximately 7–10 days

Delivery times are estimates and may vary due to the carrier, destination, customs procedures, holidays, or other circumstances outside our control.

Shipping Cost
Standard tracked shipping to Spain and France costs €2.99. The applicable shipping cost will also be displayed at checkout before payment.

Tracking
Tracking is available for orders. Once tracking information has been issued, customers can use it to follow the progress of their shipment.

Incorrect Address
Please make sure your shipping information is correct before completing your order. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or dispatched.

Questions
If you have any questions about your shipment, please contact us through our store contact details.